PRIVACY POLICY OF VIEWLUX WINDOWS AND DOORS
Viewlux Colorado windows and doors (“we”, “us”, or “our”) respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained from our clients and website visitors. It also describes the choices available to you regarding our use of your information and how you may contact us with questions or concerns about our privacy practices.
INFORMATION WE COLLECT
We may collect personal information from a variety of sources, including when you:
Visit one of our showrooms or consultation locations
- Use our website
- Interact with us via social media
- Use our mobile applications
- Participate in promotions, events, or surveys
Our services may also be offered through third-party retailers or platforms. Personal information collected by these third parties is not shared with Viewlux Colorado windows and doors, and this Privacy Policy does not apply to data collection conducted by our retail or platform partners.
Additionally, when you visit our website or interact with our online content, we may automatically collect certain information using technologies such as cookies, web server logs, and web beacons.
INFORMATION YOU PROVIDE TO US
You may choose to provide personal information in several ways, including when booking project consultations, making purchases, creating an account, or communicating with us. The types of information we may collect include:
Contact information (name, email address, mailing address, phone number)
- Age and date of birth
- Gender
- Account credentials (username and password)
- Payment and billing information (payment card details, billing and shipping addresses)
- Window, door, or installation-related requirements and project preferences
- Contact details of friends or others you ask us to contact
- Content you submit (photos, reviews, comments, or testimonials)
Information obtained through social media or mobile applications, such as profile information, likes, location data, friends lists, or other details made available according to your privacy settings.
HOW WE USE THE INFORMATION
We may use the information we collect to:
- Provide and manage window and door consultation, sales, design, and installation services
- Process payments and transactions
- Create, manage, and maintain your account
- Respond to inquiries and customer service requests
- Address home improvement and renovation needs and personalize services
- Send promotional messages, offers, and updates
- Administer events, promotions, surveys, contests, or loyalty programs
- Operate and communicate through our website, social media, and mobile applications
- Improve our services, product offerings, and customer experience
- Conduct internal business operations such as analytics, accounting, auditing, and compliance
- Comply with applicable laws, regulations, and industry standards
We may also use your information in other ways, provided we notify you at the time of collection.
INFORMATION WE COLLECT BY AUTOMATED MEANS
When you visit our website, interact with our advertisements, or use our mobile applications, we may collect certain information automatically, including:
- Device identifiers
- IP address
- Browser and operating system information
- Geolocation data (when enabled)
- Usage behavior, preferences, and browsing activity
This information helps us enhance functionality, improve user experience, and deliver relevant content.
TECHNOLOGIES WE USE
Cookies, Web Server Logs, and Web Beacons Cookies are small data files stored on your device that help websites function efficiently and improve your experience. You can configure your browser to notify you when cookies are received or to block cookies entirely. Please note that disabling cookies may limit certain features of our website.
Our web servers may also collect information such as:
- Browser type and version
- Operating system
- Referring URLs
- Time zone and language settings
- IP address
TARGETED ADVERTISING AND SMS COMPLIANCE
Viewlux Colorado windows and doors may work with third-party advertising partners that use cookies, web beacons, and similar technologies to collect information across our website, emails, and third-party platforms. This information is used to display ads tailored to your interests, including ads for services offered by Viewlux Colorado windows and doors or other companies.
These tools also help us measure and improve the effectiveness of our marketing campaigns. You may be able to opt out of certain targeted advertising through your browser or advertising platform settings.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
HOW WE USE AUTOMATED INFORMATION
Information collected through automated means may be used for:
- Market research and analytics
- Website and system administration
- Security and fraud prevention
- Legal and regulatory compliance
- Personalizing content and user experience
- We may also use this information for additional purposes disclosed at the time of collection.